IBM – ESR: How can customers submit and search PMRs electronically?

Question

How can customers submit and search PMRs electronically?

Answer

These help pages provide information about IBM’s electronic problem submission tool Electronic Service Request (ESR).

Electronic Service Request (ESR) help

http://www-306.ibm.com/software/support/help.html

FAQ

http://www-306.ibm.com/software/support/help-faq.html

via IBM – ESR: How can customers submit and search PMRs electronically?

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