IBM – Collecting Data: Lotus Sametime Gateway XMPP community awareness issues

Problem

You have the IBM® Lotus® Sametime® Gateway implemented in your environment and need to troubleshoot issues related to communicating with Jabber, Google or other XMPP-based communities.

Symptom

The following information is considered a Must Gather for troubleshooting issues with XMPP-based instant messaging environments. Utilize this document to:

1. Review your current configuration, and

2. To gather system information for IBM Support prior to opening a Problem Management Report (PMR) for support regarding awareness with Google or other XMPP-based gateways.

via IBM – Collecting Data: Lotus Sametime Gateway XMPP community awareness issues.

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