Summary: Ever wonder how to really know what the status of your IBM Lotus Sametime environment is? Discover how Lotus Sametime can be monitored, in terms of both function and performance, from the user perspective. This article describes and provides a simple lightweight proactive tool to assist administrators in better understanding the Lotus Sametime user experience to reduce outages, respond to issues more quickly, and improve the customer experience. In addition to monitoring capabilities, this tool can assist in debug collection and take the burden off users for problem recreates and data collection. By combining network validation with Lotus Sametime IM, user awareness, user login, and username look-up validation, never before has such a complete picture of the user experience been available.
via Monitoring availability, performance, infrastructure, and beyond using IBM Lotus Sametime.