IBM Electronic Support addresses five critical areas to ensure you have the best possible support experience:
- Simplifying support and creating more consistency across all IBM products.
- Delivering intelligent resources and tools that display information focused on the products you use.
- Providing proactive capabilities that solve problems before operations are affected.
- Thriving collaborative communities that connect to worldwide support networks and knowledge.
- Enabling seamless and smooth transition between online and live support teams for quick problem resolution.
via IBM E-Support Services.
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Published by CyberDude
I am a CyberSecurity specialist, solutions architect, blogger, twitterer working for a state of the art and innovative technology company. My main responsibilities are to help enterprises protect their data and systems of engagement from unlawful breaches into their network and endpoints. Okay, that was a bit over the top, so to net this out, just think of a cyber cop protecting your perimeter and securing your entryways into your systems.
Much of my spare time is spent trying to get a balanced life. Taking the time away from work and just enjoy life. Keeping my mind and body fit by running Spartan Races. Spending time with family and friends. Eating a balance diet..yada yada yada...and living the dream.
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