IBM Electronic Support

What is IBM Electronic Support?

A portfolio of tools and resources to keep your systems, software, and applications running smoothly.
IBM electronic support can help you:


IBM Electronic Support.

IBM Exceptional Web Experience 2013 – IBM Training – Global

General Information

Learn about the market-leading IBM Web Experience software recognized for delivering exceptional, personalized and engaging web experiences.

Attend the IBM Exceptional Web Experience 2013 at the Hilton Chicago, May 20 – 23, 2013, and immerse yourself in the latest technology news, experiences and industry direction that defines your customers’ and employees’ web experiences. Select from over 150 technical and business strategy sessions delivered by top IBM business and technical leaders and experienced IBM Business Partner practitioners. Hear web experience solution details, achievements and lessons-learned directly from customers across industries in the popular Customer Case Studies track.

The event features 2 programs aimed at giving attendees insight to the latest technologies and the business benefits of delivering exceptional web experiences.

via IBM Exceptional Web Experience 2013 – IBM Training – Global.

Software withdrawal: IBM Lotus EasySync Pro 4.x

Effective on the dates listed below, IBM® will withdraw from marketing, part numbers from the following product releases licensed under the IBM International Program License Agreement:

via Software withdrawal: IBM Lotus EasySync Pro 4.x.

IBM SmartCloud Docs: A Better Way to Create Documents – Together – YouTube

This video introduces IBM SmartCloud Docs socially enabled online document editing application that is now available as part of IBM SmartCloud Engage Advanced. The video shows viewers how they can use SmartCloud Docs to collaborate on documents in the cloud. Fore more information:

via IBM SmartCloud Docs: A Better Way to Create Documents – Together – YouTube.

IBM News room – 2012-12-06 IBM Expands the Power of Social Business with New Cloud, Mobile Advances – United States

ARMONK, N.Y. – 06 Dec 2012: IBM (NYSE: IBM) today announced new social business software to help enterprise clients collaborate easily and securely in the cloud using the broadest range of mobile devices. The new IBM SmartCloud services include new social networking features and the release of IBM SmartCloud Docs, a cloud-based office productivity suite, which allows users to simultaneously collaborate on word processing, spreadsheet and presentation documents to improve productivity.

via IBM News room – 2012-12-06 IBM Expands the Power of Social Business with New Cloud, Mobile Advances – United States.

Win a Trip to Lotusphere – Connect 2013

From September 2012 thru part of November 2012, Notes Code and sponsors will provide opportunities for one lucky person to win a trip to Lotusphere/Connect 2013.   This package includes a conference badge, air fare and hotel accomodations for the conference.   You may enter more than once.  No purchase necessary.

via Notes Code » Terms and Conditions -Win a Trip to Lotusphere – Connect 2013.

Event Registration (EVENT: 499357)

Optimized Messaging and Collaboration through Cloud-based Email

Event Date: Tuesday, August 28, 2012

Event Time: 2:00 PM EDT

Join the growing number of companies leveraging the cloud to optimize their email environment, help reduce expenses, preserve their application investment and simplify their IT requirements to free up valuable resources. IBM offers a cost-effective and flexible hybrid model that enables you to reap the benefits of both on-premises and cloud-based solutions. There are also new options for the previously under-served workers who only need web-based email access and with a smaller storage quota. You can continue to serve end users with your on-premises systems while serving other users in the cloud, in a way that is completely transparent to people inside and outside your company.

Attend this Webcast to hear how organizations are taking email to the cloud to reduce IT cost and complexity with full-featured business email from the IBM Cloud.


Matt Engstrom, Sales Leader – SmartCloud for Social Business, Messaging & Collaboration software, IBM


Chuck Stauber, Worldwide Sales Leader – IBM SmartCloud for Social business

via Event Registration (EVENT: 499357).

IBM News room – 2012-06-13 IBM Completes Acquisition of Tealeaf Technology – United States

ARMONK, N.Y. – 13 Jun 2012: IBM (NYSE:IBM) today announced it has completed its acquisition of Tealeaf Technology, Inc., a leading provider of digital customer experience management and customer behavior analysis solutions.

The acquisition extends IBM’s Smarter Commerce initiative with qualitative analytics software that helps organizations deliver an optimal digital experience to their customers via the Web and mobile devices.

via IBM News room – 2012-06-13 IBM Completes Acquisition of Tealeaf Technology – United States.