Tag: Sametime

IBM The current App Store versions of IBM Sametime and IBM Sametime Meetings for iOS are not compatible with iOS 8 – United States

Posted on by CyberDude

Abstract

Apple has announced it will make iOS 8 available for download on September 17, 2014. IBM is currently working on new versions of the Sametime Mobile Chat and Meetings applications to fix the iOS8 compatibility issues. However, these updates will not be available ahead of September 17.

Content

The current 9.1.1 IBM Sametime mobile application and 9.1.2 IBM Sametime Meetings for iOS mobile application are incompatible with iOS 8. Apple has announced iOS 8 will be generally available for download on September 17. IBM is currently working on new versions of the Sametime Mobile Chat and Meetings applications to fix the iOS 8 compatibility issues. However, these updates will not be available ahead of September 17.

via IBM The current App Store versions of IBM Sametime and IBM Sametime Meetings for iOS are not compatible with iOS 8 – United States.

IBM SmartCloud Events: Register now for IBM Sametime 9 video functionality: Come see the excitement around continuous presence

Posted on by CyberDude

IBM Sametime 9 incorporates a software-based video Multipoint Control Unit MCU, which allows for continuous video without the use of third-party technology, such as those offered by Cisco/Tandberg, Polycom, and LifeSize. IBM Sametime 9 will have parity with Microsoft Lync 2013 so customers can seamlessly move between active speaker and continuous video. What does this mean for customers who already invested in video endpoints or a third-party MCU? Is there still a role for your partner MCU with IBM Sametime 9?

via IBM SmartCloud Events: Register now for IBM Sametime 9 video functionality: Come see the excitement around continuous presence.

IBM Serviceability Tool for Sametime ** Available for Customers!!! **

Posted on by CyberDude

Free to IBM Sametime customers is the IBM® Serviceability Tool for Sametime® (version 8.5.2.x).  V8.5.2.x is the first release of this tool and it will be enhanced by IBM Sametime Development with periodic updates.   The IBM Serviceability Tool consists of the following four components.

Sametime Configuration Validator
The Sametime Configuration Validator is a plug-in designed to load the entire configuration information for your Sametime environment, and validate the configuration. It examines configuration settings to verify consistency, and then produces a Configuration Report.
Please note, items reported in the Configuration Report do not necessarily indicate that there is a problem with that setting. The Configuration Validation is intended to call attention to areas that are not as expected, with the intent of using this report when the environment is experiencing a problem. The report can be reviewed for areas that might be contributing to the problem.

Sametime Support Bot
The Sametime Support Bot plug-in provides a Sametime bot within a Sametime Community. Sametime users can contact the Sametime bot and receive automated responses that can be used for troubleshooting or for reporting a Sametime issue. Data is collected, and then administrators can generate a PDF report of the collected data to submit to IBM Support.

Sametime Community Monitoring
The Sametime Community Monitoring plug-in provides a view for monitoring the Sametime Community Statistics generated. Updates can be configured from 5 secs to 10 minutes. The administrator can monitor multiple Sametime Community Servers and see totals, such as current logins for example, across all servers and for individual servers. This component is for live monitoring only.

Sametime Deployment Planner
The Sametime Deployment Planner is a plug-in that helps to expose what the new 8.5.x product servers and features have to offer. Additionally, it reveals tips and tricks for successfully planning and deploying the environment.

Sametime Versions
This tool is designed for use with the following:

  • All Sametime components versions 8.5 and later
  • Sametime Community 8.0, and later

Access the downloads from the IBM Serviceability Tool for Sametime Community on IBM Greenhouse:

Feedback
Feedback such as information on problems, enhancement requests, and usability concerns can be posted to the IBM Serviceability Tool for Sametime community on IBM Greenhouse. IBM reviews all feedback but makes no commitments regarding changes to the product or its documentation.

IBM Open Mic Webcast: IBM Sametime Audio/Video – 9 January 2013 – United States

Posted on by CyberDude

IBM Collaboration Solutions Lotus support wants to help you take full advantage of your products. Join us for our Open Mic webcasts as technical experts share their knowledge and answer your questions.These webcasts are designed to address specific topics and provide an in-depth and focused technical exchange in a convenient online webcast format.The focus of the presentation will be on Media server – basic configuration, concepts, preferred install options and troubleshooting tips.

Content

Topic: IBM Sametime Audio/Video

via IBM Open Mic Webcast: IBM Sametime Audio/Video – 9 January 2013 – United States.

IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide

Posted on by CyberDude

The purpose of this guide is to help you troubleshoot an IBM Sametime Unified Telephony (SUT) Lite Client deployment. It includes information on how to diagnose common problems, starting with product activation and continuing through making and receiving calls.

via IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide.

Sametime and SUT are evolving.

Posted on by CyberDude

Sametime Video and Sametime Unified Telephony (SUT) are constantly evolving with many innovations just around the corner! Join David Price, eminent Social Business Practice Manager at Meridian IT as he interviews John Del Pizzo, IBM’s WW Social Communications Program Director and Head of Product Management, as they discuss successful Sametime Video deployments in 2012. Gain insights into what Social Business UC Video trends are happening in 2013 and beyond. Hear John speak to high level Video technology plans slated for 2013, including Roadmap direction, IBM Connections integration, features / functions, success stories and more.

David and John will detail the Key Areas to focus in on and offer Best practices that IBM customers use to ensure ROI from their Social Business Sametime Video and Mobility deployments.

via LotusUserGroup.org —.

IBM Sametime wiki: Sametime Clients: A lightweight framework to track and manage IBM Sametime client plug-ins

Posted on by CyberDude

Managing clients and their plug-ins in an open environment

It sometimes makes sense to leave users completely in charge of their workstations, giving them complete latitude on installation and product and software versions. However, it can turn into an IT administration headache when direct management is required, for example, to make sure that a certain component has been brought to a required service-pack level to ensure compatibility with a company server.

This is particularly true for modular client software such the IBM® Sametime® client which, through its underlying Eclipse and Lotus® Expeditor platform, offers infinite customization possibilities through the addition of new plug-ins or extension of existing ones.

To mitigate this problem, this article describes and implements a lightweight and extensible framework to track and manage the configuration information of the Sametime client and plug-ins inside an organization.

via IBM Sametime wiki: Sametime Clients: A lightweight framework to track and manage IBM Sametime client plug-ins.

IBM Is Sametime affected by the WebSphere plugin expiration of 26 April 2012? – United States

Posted on by CyberDude

Question

Is a default Sametime installation affected by the following WebSphere plugin expirations occurring on April 26:

Password to the plugin-key.kdb file expires on April 26, 2012 US EDT (#1588312)

The password to the plugin-key.kdb file that is shipped with WebSphere Application Server expires on April 26, 2012 US EDT. A majority of users do not reference the affected file at runtime and therefore are not impacted. However, a small minority of users must take action and use certificate management tools to remove the password expiration prior to April 26, 2012 to avoid experiencing this failure.

Plugin Personal Certificate will expire on April 26, 2012 (#1577327)

The personal certificate called “WebSphere Plugin Key” within the plugin-key.kdb that is shipped with the WebSphere Plugin install will expire on April 26, 2012.

Answer

No, the default out-of-the-box Sametime 8.5 environment is not affected by these expirations. Sametime 8.5 servers do not use the WebSphere plugin.

via IBM Is Sametime affected by the WebSphere plugin expiration of 26 April 2012? – United States.

Lotus Sametime documentation: Version 8.5.1

Posted on by CyberDude

The IBM Sametime documentation pages list product documentation, white papers, Redbooks, Redpapers, Redpieces, and additional documentation for supported releases of IBM Sametime Standard, IBM Sametime Entry, IBM Sametime Advanced, and IBM Sametime Unifed Telephony.

via Lotus Sametime documentation: Version 8.5.1.

IBM Open Mic Webcast: Ensuring a smooth upgrade to Sametime 8.5.2 and 8.5.2 IFR 1 – 29 February 2012 – United States

Posted on by CyberDude

Abstract

IBM will host an Open Mic webcast with Lotus Development and Support Engineers on 29 February 2012. The topic will be “Ensuring a smooth upgrade to Sametime 8.5.2 and 8.5.2 IFR 1.”

Content

Date: 29 February 2012

Time: 11:00 AM EST (16:00 UTC, or GMT -5), for 60 minutes

via IBM Open Mic Webcast: Ensuring a smooth upgrade to Sametime 8.5.2 and 8.5.2 IFR 1 – 29 February 2012 – United States.