IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide


The purpose of this guide is to help you troubleshoot an IBM Sametime Unified Telephony (SUT) Lite Client deployment. It includes information on how to diagnose common problems, starting with product activation and continuing through making and receiving calls.

via IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide.

Troubleshooting IBM Lotus Sametime and IBM Lotus Quickr integration issues


This white paper provides a step-by-step guide to isolating root causes of IBM Lotus® Sametime® and IBM Lotus Quickr™ integration issues, including the configuration areas to check, for example, Domino Names.nsf, QPconfig.xml, STconfig.nsf, and firewall settings. In addition, we provide relevant debug parameters specific to hosting IBM Lotus Domino® Servers, Quickr Servers, and Sametime Servers, to help pinpoint where Sametime and Quickr integration configuration fails.

In this article

* Introduction

* Setting up SSO

* Authentication / LDAP configuration

* Authetnication / native Domino Directory

* Configuration and copying files

* STLinks troubleshooting

* Home Sametime server

* Understanding and troubleshooting dual-directory environments

* Other troubleshooting areas

* Best practices for Quickr Server

* Best practices for Sametime Server

* Working with Lotus Technical Support

* Conclusion

* Resources

* About the authors

via Troubleshooting IBM Lotus Sametime and IBM Lotus Quickr integration issues.

Connections Troubleshooting


Lotus Connections: Troubleshooting

– TITLE: LO48542: FILES: CORRECT ENCODING FOR FILE UPLOAD
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48542&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: Uploading a file results in a session expired error

– TITLE: LO48635: WIKIS: CORRECT ENCODING FOR FILE UPLOAD
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48635&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: Wikis: Correct encoding for file upload

– TITLE: LO48634: PAGES EDITED BY ME DOESN’T DISPLAY PRIVATE WIKIS
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48634&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: When viewing Pages Edited by Me, only public pages are listed.

– TITLE: LO48803: SECURE/NON-SECURE WARNING IN PROFILES DEMO IN IE6
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48803&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: Secure/non-secure warning in Profiles demo in IE6

– TITLE: LO48460: ENHANCEMENT REQUEST – ABILITY TO RENAME A WIKI IN CONNECTIONS UI.
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48460&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: PROBLEM: In Lotus Connections v2.5, it is not possible to rename a Wiki

– TITLE: LO48638: MALFORMED LINKS CAUSES CONTENT NOT TO RENDER
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48638&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: Malformed links in the content of the page will cause the content not to render, e.g.

– TITLE: LO48614: PMR – COPY AND PASTE RICH TEXT FROM WORDPAD RESULTS IN HTML DISPLAY IN PROFILES
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48614&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: Lotus Connections 2.5.0 Profiles

– TITLE: LO48605: IF USER NAME CONTAINS SINGLE QUOTE AND RATED AN ENTRY, THERE WILL BE JS ERROR
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48605&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: If user name contains single quote and rated an entry, there will be Javascript error.

– TITLE: LO48322: Internet Explorer 6 NOT WORKING correctly WITH Lotus Connections2.5 FEEDS: INCONSISTENT BEHAVIOUR
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48322&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: Problem description Users are using Internet Explorer 6 as browser : RSS feeds are

– TITLE: LO48456: UPPER CASES IN FILE NAME ATTACHED IN WIKI PAGE ARE CONVERTED TO LOWER CASES WHEN FILE IS DOWNLOADED BY IE
– URL: http://www.ibm.com/support/docview.wss?uid=swg1LO48456&myns=swglotus&mynp=OCSSYGQH&mync=E
– ABSTRACT: In Wiki page, a user uploads a attachment which file name is upper case, and when download, the file name becomes lower